I booked a rental in Madrid through Airbnb, which was displayed as a discounted property. The total price was supposed to be $281, but $381 was charged to my credit card.
The nightly rate was listed as $58, but Airbnb charged me $95 per night, which is the non-discounted price. As a result, I overpaid nearly five nights' worth of fees. At first, Airbnb sent an email acknowledging the overcharge and requested a screenshot, but since I don’t have one, they are refusing to process my refund.
I demand Airbnb refund the extra $100 immediately. This is unacceptable, and I expect a prompt resolution from customer support.
I booked a rental in Madrid through Airbnb, which was displayed as a discounted property. The total price was supposed to be $281, but $381 was charged to my credit card. The nightly rate was listed as $58, but Airbnb charged me $95 per night, which is the non-discounted price. As a result, I overp...
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