I booked a reservation at the Brothers Suites hotel through Airbnb for June 22-27, 2025. Around 12:30 AM, in the middle of the night, someone knocked on my door. When I opened it, two individuals identifying as police officers told me the hotel was sealed by authorities and the owner had illegally broken the seal to continue operating. They demanded we evacuate the hotel immediately!
I canceled my reservation, but out of the ₺7,669 I paid, only ₺1,967 will be refunded to my account. This is outrageous! Not only was I left stranded on the street in the middle of the night, but I've also suffered a massive financial loss of ₺5,702.
Airbnb, you need to rectify this immediately! You are responsible for ensuring the legitimacy and safety of the properties listed on your platform. I demand a full refund of the remaining ₺5,702 and compensation for the immense distress and inconvenience I endured.
On July 24, 2025, I noticed an unauthorized charge of ₺2,221.89 on my credit card from Airbnb. I never made a reservation or gave any approval for this transaction. There was no verification code, no authorization request, no confirmation email—absolutely nothing. I have no relationship with the age...
On February 19, 2025, I made a reservation on Airbnb, expecting to be charged ₺20,909.19 for the booking. However, the system reported a failed payment and sent me an email stating that the transaction was unsuccessful. Despite this, the full amount was still deducted from my credit card. To make m...
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
On May 15, 2025, I booked a house, but I ended up paying for a place I couldn't even enter, and now I'm being denied a refund! Last night, I tried to rent an Airbnb. I confirmed with the host that I could pick up the key by 2:00 AM, which I agreed to. However, I ran into some issues and called them ...
On July 26, 2025, I discovered an unauthorized charge of ₺3,036.44 on my credit card through Airbnb, despite not actively using my Airbnb account. The card used for this transaction was not even registered to my account, and I never received any booking confirmation or email from Airbnb regarding th...
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