Air Arabia Damaged Checked Baggage With Hole in Aristocrat Suitcase

Air Arabia Damaged Checked Baggage With Hole in Aristocrat Suitcase
Air Arabia Damaged Checked Baggage With Hole in Aristocrat Suitcase
Air Arabia Damaged Checked Baggage With Hole in Aristocrat Suitcase
Air Arabia Damaged Checked Baggage With Hole in Aristocrat Suitcase
+3
11

Recently, during a flight with Air Arabia, I received my checked-in suitcase badly damaged. It is a hard-shell Aristocrat suitcase, and when I collected it from the baggage belt, I noticed clear physical damage, including a visible hole on the corner of the case, which was not present before the flight. Right after noticing the damage, I reported the situation to Air Arabia and informed them about the condition of my baggage. Despite clearly explaining that the suitcase was handed over in good condition and returned to me damaged, I have not received any satisfactory support or solution so far. I kindly request that Air Arabia take responsibility for the damage caused to my baggage and provide appropriate compensation for my suitcase, which is no longer safely usable due to the hole and other damage. I expect this issue to be handled promptly and for Air Arabia to come back to me with a fair compensation offer.

Comments

Similar Complaints

Air Arabia Damaged My Luggage and Ignored All My Complaints

January 7, 2025 9:28 PM94

I have been trying to reach Air Arabia’s customer service for a month with no success. I emailed them multiple times abo...

Air Arabia Damaged My Luggage and Ignored All My Complaints
Air Arabia Damaged My Luggage and Ignored All My Complaints
Air Arabia Damaged My Luggage and Ignored All My Complaints
Air Arabia Damaged My Luggage and Ignored All My Complaints

Air Arabia Broke My Luggage—Need Urgent Compensation

February 2, 2025 9:36 PM72

On February 1, I flew with Air Arabia from Istanbul to Sharjah Airport, then transferred to Kuala Lumpur. Unfortunately,...