I made a 2-night reservation at Özbek Hotel through Agoda with booking number 13255***2. Due to reviews about the hotel, I requested a cancellation. The hotel confirmed that my reservation was canceled but instructed me to discuss the refund with Agoda. However, I am unable to reach Agoda; there is no customer service representative or contact number available. I urgently request a refund of 2,531.82 TL charged to my credit card for this reservation.
I made a reservation through Agoda, booking ID 1393348220, with the payment details clearly stated as ₺29,676 on the receipt and in the authorization hold. However, after checking into the hotel, I was shocked to find that Agoda had charged ₺31,578 to my card—a significant and unexplained difference...
I canceled my reservation number 1463307980 through Agoda.com, but I still haven't received the promised refund. It’s incredibly frustrating that the system showed a refund amount of ₺1981.12, yet my credit card was charged a total of ₺2053.52. This unforeseen issue has led to considerable hassle an...
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
I booked a stay at Duck Hotel through Agoda for February 21-22. During payment, I encountered an error message stating that the payment did not go through. Since the transaction was unsuccessful, I used a different credit card to rebook the room and successfully completed the reservation. However, w...
I’m requesting the cancellation of my Agoda reservation (ID: 1603769280), but I’ve run into a serious problem—there’s no way to reach a live customer ...
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