We were charged twice for the same hotel reservation. We booked a stay at Perios Beach House Hotel in June for the dates July 19–23. However, we noticed that two separate charges were applied for the exact same booking. This is a serious issue, and we expect it to be addressed promptly.
We are requesting a refund for one of the duplicate payments. Overcharging customers is unacceptable, and we would like our grievance resolved without further delay. We ask that someone from your team contact us immediately to process the refund of the extra fee charged. Please fix this issue as soon as possible.
I recently made a hotel reservation through Agoda.com, but I was charged twice for the same booking. My reservation numbers are 1560890392 and 1560888300, both for the same hotel and same dates. I need one of these reservations canceled and a full refund issued immediately. I have tried contacting ...
I recently made a reservation at Bodrum Park Resort Hotel for the dates 2.09.2024 to 07.09.2024 under reservation number 1069323896. However, I have noticed that my credit card was charged twice for the same reservation: On 16 November 2023: 32,114.71 TL. On 19 November 2023: 32,114.71 TL I kindly ...
Hello, I made a hotel reservation through Agoda with the booking number 1483973076, but my credit card was charged twice on different dates for the same reservation. This is completely unacceptable, and I am requesting immediate assistance to resolve this overcharge. I have attached all the necessa...
I made a single hotel reservation through Agoda, and the stay has not yet occurred. However, when I checked my account today, I noticed that the same amount was charged again without my knowledge or consent. This duplicate charge is highly frustrating and completely unacceptable. I did not authoriz...
Dear Agoda Customer Service, Upon reviewing my credit card statement for my reservation with booking number 1437108864 dated November 18, 2024, I noticed that the payment was processed twice. This double charge has caused financial inconvenience, and I am requesting an immediate refund of the extra...
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