My Credit Card Was Charged Twice by Agoda
I recently made a reservation at Bodrum Park Resort Hotel for the dates 2.09.2024 to 07.09.2024 under reservation number 1069323896. However, I have noticed that my credit card was charged twice for the same reservation: On 16 November 2023: 32,114.71 TL. On 19 November 2023: 32,114.71 TL
I kindly request your assistance in refunding the duplicated charge promptly. This unexpected occurrence has caused inconvenience, and I would greatly appreciate your prompt attention to resolve this matter. Your urgent assistance in processing the refund and providing information on the status would be highly appreciated. Thank you for your prompt attention to this matter.
Sure, here is the translated text: Hi d****, We apologize for the inconvenience caused. For the security of your Agoda account, we've provided the required information by sending an email to the registered email address on file. Please check your inbox. Thank you for your understanding. ^as
