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I Cannot Get My Agoda Cashback, It's Still Processing After 4 Months

I Cannot Get My Agoda Cashback, It's Still Processing After 4 Months
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Bear
Agoda
April 29, 7:55 am
47
Bear's Thank You Message
“Finally provided the cashback after a series of mail discussion. Could have been better but I'm generally satisfied. I hope Agoda can offer directly access to the Custom Support team without complaining here.”

I'm not being able to get my Agoda Cashback I checked out from a hotel at Kyoto last December. It's said that the Cashback would be available 60 days after the Checkout date, which should have been this February 26th. However, it's April 29th today, and the cashback is still not available. BTW, there is no human customer support. The AI is useless and saying the same thing over and over again.

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Agoda
April 29, 12:03 pm (4 hours after complaint)
Bear
Bear
July 30, 4:40 am

Finally provided the cashback after a series of mail discussion. Could have been better but I'm generally satisfied. I hope Agoda can offer directly access to the Custom Support team without complaining here.

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