I previously booked and stayed at Salamis Bay Conti in Cyprus through Agoda without any issues. For my upcoming trip from September 6-10, reservation number 1248371668, I booked a vacation for three people. Today, when I called the hotel, Ms. H*** informed me that I would need to pay an additional fee upon arrival because the booking appears to have been made from Germany. How can this be? Due to Agoda being an international platform, I can't find anyone to address this problem.
Excess payment and connection problem with Agoda regarding my hotel reservation ID 1351383880. During the booking stage, the total hotel price was ₺26,919.62, but Agoda withdrew ₺27,630.10 from my credit card. In addition, Agoda has not yet sent the payment to the hotel, even though they’ve already ...
On September 5, 2025, I accidentally made a reservation through Agoda for the Holiday Inn Hamburg Berliner Tor in Germany. While I was only reviewing information about the hotel, I unintentionally pressed the “book” button, and at the same time, an amount of ₺26,889.10 was charged to my credit card....
For my reservation with number 1010110404 through the Agoda app, the hotel stated that Agoda serves foreign guests and that, as a resident of Turkey, I should not book through this platform. They also mentioned that they would request additional payments upon my arrival at the hotel. Otherwise, they...
I booked a hotel in Fethiye through Agoda, but the hotel is now demanding an extra 60 Euros upon arrival. This additional fee was never mentioned duri...
I booked a hotel in Cyprus through Agoda months in advance, including flights and all necessary arrangements. Just three days before my trip, Agoda suddenly canceled my reservation, claiming the hotel was overbooked and that they would issue a refund. How is this possible when I booked the room thre...
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