I made a homestay booking on Agoda for today, June 29th, 2024, for one night. After receiving confirmation from Agoda, I tried to contact the property host or agent to get my check-in details. Unfortunately, no one is responding to my email, chat messages, and the provided phone number is not valid. Attached is my booking proof. Please assist me in canceling this booking and refunding my money. It seems like a scam.
On September 28, 2024, I made a reservation at Şişli Bomonti Hotel through Agoda (ID: 1384135544). When I arrived at the hotel, the staff informed me that they do not work with Agoda and that scammers are using their hotel’s name to make non-refundable reservations and take people's money. I was sho...
I booked a hotel reservation through Agoda for check-in on October 2, 2024, but the system shows my check-in date as October 1, 2024. As a result, the payment I made appears to be lost. When I contacted the hotel, they told me that I need to resolve the issue with Agoda directly, but I haven’t been ...
Booked a hotel on 26 January, emailed and yet to receive a confirmation email. Money was deducted from my account. Agoda customer service agents did nothing to assist me. Asked them to email to my registered email addtess but did not. Is this a scam? None of the customer service agents assisted in s...
I made a hotel reservation through Agoda for tomorrow and have already paid, but the hotel says they never received the payment and my booking isn’t confirmed. Agoda claims they didn’t pay the hotel either, leaving me stuck in the middle. I urgently need this issue resolved because the hotel is refu...
On December 26, I made a booking through Agoda (Reservation ID: 1480550204) for a stay from January 6 to January 7, 2025. Shortly after, I realized I needed to change the reservation dates to December 26 to December 27, 2024. To rebook, I canceled the original reservation, only to discover that no r...
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