I made a hotel reservation on Agoda.com for TİM Hotel Paris (ID 487865167) from March 21-24, 2025. When I first viewed the price on the app, it was ₺11,251,000. However, after applying a coupon code, the price unexpectedly increased to ₺11,676,000. To make matters worse, my card was ultimately charged ₺12,021,000. This triple price change is unacceptable and raises serious concerns about Agoda’s pricing system. For a platform that promises the best price guarantee, this behavior is entirely contradictory. I’ve tried contacting customer service multiple times, but I only receive automated responses. I also emailed their support with screenshots, but no one has replied. I urgently request Agoda to resolve this issue, refund the overcharged amount, and ensure proper customer support.
I made a reservation on Agoda where the listed nightly price was ₺2,192, but I was charged ₺2,813—30% more than the advertised rate. Despite this clear overcharge, there’s no accessible customer service to address the issue. The app lacks a proper section to file complaints, offering only pre-select...
I booked a vacation through Agoda to stay at Ma Biche Kemer By Werde Hotels from July 2–6, 2025. My reservation number is 1591237044. I used Agoda’s “Book Now, Pay Later” option, and just recently tried to make the payment early to avoid any issues at check-in. But to my shock, my credit card was ch...
I made three hotel reservations through Agoda with the following booking numbers: 1641246711, 1641356854, and 1639569650 for stays in Çeşme and Bodrum. However, I was overcharged by a total of ₺1,403 beyond the confirmed booking prices. Instead of the expected amount, my credit card was billed ₺46,5...
On December 17, 2024, I booked a hotel through Agoda for a stay from December 31, 2024, to January 1, 2025. At the time of booking, the price was listed as 1,100₺. However, the hotel now claims the price is 3,600₺ and canceled the reservation when prices increased, leaving me stranded. This situati...
On October 14, 2025, I made a reservation through Agoda for the Premier Inn Dubai Barsha Heights hotel under reservation number 1658974013. During payment, ₺21,130.79 was charged to my credit card, but the receipt from the hotel shows the actual price as ₺20,419.78. No explanation has been provided ...
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