We bought round-trip tickets from Aegean Airlines for our trip from Istanbul to Barcelona. We received an email informing us that the Istanbul to Barcelona flight has been postponed, but unfortunately, we have been unable to get in touch with the company. According to reports, the company is located in Greece. We do not offer support through WhatsApp or email. We have already made the payment, but we need to know how to get in touch with the authorities to address our issue.
On April 4, 2025, we were scheduled to fly from Athens to Istanbul. Unfortunately, we got lost trying to reach the airport and also experienced issues with our luggage. As a result, we missed our flight. According to Aegean Airlines’ stated policies, passengers in distress are advised to “get in tou...
On March 9, 2024, during my Athens-Istanbul flight, my large suitcase was delivered damaged. Celebi Ground Handling, responsible for Aegean Airlines' handling, only provided me with a report and asked me to resolve the issue on my own. I can't reach Aegean Airlines as their number is international, ...
Dear Aegean Airlines Customer Support, I experienced significant inconvenience due to missed connections caused by flight delays on May 26, 2024. The Istanbul to Athens flight delay led to missing the same-day 18:30 Athens to Mykonos flight. As a result, I incurred a €50 penalty for the rental car....
I purchased round-trip tickets from Aegean Airlines for the İzmir-Athens-İzmir route. While traveling from İzmir to Athens, I had no issues with online check-in or purchasing extra baggage. However, on my return from Athens to İzmir, I encountered a system error that began a day before my flight, pr...
During my flight from Athens to Istanbul with Aegean Airlines, the handle of my suitcase was broken. Upon arrival at Istanbul Airport, I was told that Çelebi handles ground services for Aegean. I went there to report the issue, but no one assisted me in person. Instead, I was told to send an email. ...
Comments