TikTok Account Recovery Without Access to Old Email

33

I am having a problem accessing and managing my TikTok account “user235931063” (profile name: HASSAN). The email address linked to this account is no longer accessible to me, so I cannot receive verification codes or complete the login and security steps. Because I do not have access to the old email, I cannot change the email from inside the app. When I try to contact TikTok through your support forms, I also receive an error message saying “Enter a valid username”, even though I am entering my correct username. I kindly request that you help me recover full access to my TikTok account “user235931063” and, after verifying my identity with alternative methods, update the email address on the account to this new one: hk4568**@gmail.com. I want to secure my account and be able to log in and manage it with this new email.

Hassan
September 17 5:29 AM

Recovery option

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

TikTok Support Keeps Asking for a Verification Code I Cannot Access

109

I have been unable to access my TikTok account for approximately 12 months. Whenever I try to log in, the verification c...

TikTok Account Recovery Blocked - Unable To Log In On Android

198

I am writing regarding a problem I am experiencing with recovering my TikTok account on my Android device. My TikTok use...

Resolved

TikTok Account Recovery Issue

127

I am having a serious problem accessing my TikTok account with the username...