Unauthorized Subscription Charge on Debit Card from Academia.edu

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March 22, 11:55 pm
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About two months ago, I signed up for a free subscription on Academia.edu. Without my knowledge or consent, my account was upgraded to a Premium plan today, and an annual Academia Premium fee of approximately $93 was charged to my QNB bank debit card.

I was not shown any approval screen for this charge, nor was I given any clear or understandable notification. As soon as I noticed the transaction, I canceled my card and submitted a refund request through the website, but my request was denied.

I am requesting a full refund of the approximately $93 charge that was taken without my knowledge or consent.

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