I know mistakes are going to happen, especially when it comes to deliveries, it happened many times before with many fir...ms but they solve it if they want it!! A&F could have at least told me if the courier made a mistake and same-day delivery wasn't possible! It would have been fine with even next-d
I placed an online order for four items totaling $150 over a week ago, but I have yet to receive any confirmation beyond... the initial email that my order was placed. I've contacted customer support numerous times, but each time I call, I’m told that the order is being returned to the warehouse becaus
I know I tried to return an item after the 60-day window had passed from the date the order was shipped but I was in a v...ery though spot for the latest three months, your policy says that returns made after this time period can only get an e-gift card and not a refund to the method of payment used th
Abercrombie & Fitch lured me into purchasing with a €50 voucher, but using it turned out to be a scam. I ordered several... items, assuming the voucher would be applied automatically—wrong! I was given a mere €3 discount. Outraged, I contacted customer service, explaining that the voucher was my sole r
Returning some clothes to Abercrombie & Fitch turned into a complete hassle. Instead of refunding the legally required r...eturn shipping costs, they shamelessly tried to impose both outbound and return shipping fees on me. That's what I call blatant scamming! Only after persistent insistence and citin
I was super stoked to splurge on some seriously rad clothes from Abercrombie & Fitch, totaling over €200. Unfortunately,... my excitement quickly faded when the package failed to show up. However, I was told that the order was supposedly returned to the sender, even though I never requested a return. I