4rabetsite Deposit Debited Not Credited to Account
I made a deposit to my 4ra Bet account for betting on 29th April at around 10:30 pm via UPI using Paytm, in the amount of 5000. The money was debited from my UPI account, but it has still not been credited to my 4ra Bet game account. I have the transaction details available, including the UPI payment information, which clearly shows that the payment was successfully processed from my side. Despite this, the balance in my 4ra Bet account has not been updated. I contacted 4ra Bet customer support about this issue, but their response was not satisfying and the problem remains unresolved. I request that the missing 5000 either be credited to my 4ra Bet game account without any further delay or, if that is not possible, the full amount be refunded to my UPI account.
Dear Ram, We sincerely apologize for the inconvenience caused regarding your ₹5000 deposit made on 29th April via Paytm UPI and fully understand your frustration about the amount still not being reflected in your 4ra Bet game account balance. We understand how concerning this situation can be, especially when the payment was successfully debited from your UPI account and the transaction details clearly confirm successful processing from your side. Please note that in some situations, deposits may require additional verification with the payment provider or banking gateway before the funds can be fully processed on the platform side. In certain cases, provider-side settlement delays, reconciliation procedures, or verification checks may temporarily prevent deposits from being automatically credited even when the payment is marked as successful from the sender’s side. Please be assured that such transactions are reviewed carefully by the relevant department together with the payment provider in order to determine the final transaction status and process the funds accordingly once verification is completed. We also understand your concern regarding the unsatisfactory support experience and lack of a final resolution. Your feedback has been noted, and we recommend continuing communication through the official support channels while providing all related payment details directly to the responsible team for further investigation and status updates. For your safety and privacy, please avoid publicly sharing sensitive information such as UPI references, screenshots, or banking details, as they may be misused by third parties. We appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4ra Bet Support Team
Hello Ram Ram, We understand your concern regarding the delayed deposit and the inconvenience caused. Please note that your deposit SUP-1401035 (603674221541) has been marked as “Failed”, and refund processing for such transactions usually takes up to 10 business days. At this moment, only 3 business days have passed, so we kindly ask you to wait until the standard refund period is completed. We appreciate your patience and understanding during this process. If the refund is not received after the stated timeframe, please contact us again for further assistance. For any additional support, you may also reach us.
