4rabet Not Crediting Multiple Deposits After UPI Paytm Payments
I deposited money into my 4rabet account via UPI using Paytm on two separate dates—March 28 (₹700) and April 10 (₹3,000). However, even after approximately 15 days since the first transaction and several days since the second, neither of these deposits has been credited to my 4rabet account.
I contacted 4rabet customer support regarding these missing deposits. The only response I received was that the finance department is waiting for confirmation from the payment provider. Despite this, there has been no concrete update, no clear timeline, and no resolution, while my money remains unavailable in my account.
Through this complaint, I also want to caution other users to be extremely careful when making deposits on this platform, as such delays or failures to credit funds can cause significant financial and emotional stress, even if the amounts may seem small to others.
I request that both deposits (₹700 and ₹3,000) be immediately credited to my 4rabet account without any further delay. If this is not possible, I expect a clear explanation and a prompt resolution to this issue.
Dear ashu r., We sincerely apologize for the inconvenience caused regarding your deposits of ₹700 made on March 28 and ₹3,000 made on April 10 via Paytm UPI, and fully understand your frustration about the long delay in receiving the funds in your 4rabet account balance. We understand how concerning this situation can be, especially when both payments were successfully completed from your side but are still not reflected in your gaming balance despite repeated communication with support. As previously informed, the transactions may still require final confirmation from the payment provider before they can be fully processed by the Finance Department. In certain situations, provider-side settlement or verification delays may temporarily prevent deposits from being automatically credited even when the payments are marked as successful from the sender’s side. Please be assured that such cases are reviewed carefully together with the payment provider in order to determine the final transaction status and process successfully confirmed payments accordingly. We also understand your concern regarding the lack of a clear timeline or detailed updates. Your feedback regarding the delay and communication has been noted, and we recommend continuing communication through the official support channels while providing all related payment details directly to the responsible team for further investigation. For your safety and privacy, please avoid publicly sharing sensitive payment information, screenshots, or transaction details, as they may be misused by third parties. We appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team
