1
Ayberk is completely dissatisfied with the result

My Bank Transfer to 1win Not Reflected

profile
Ayberk
November 23, 2025 10:04 pm
116

Today at around 17:34, I deposited $31 into my 1win account via bank transfer from my Kuveyt Türk account. Even though I have the receipt for the transaction, the funds still have not appeared in my gaming account.

I contacted live support multiple times regarding the issue. Each time, I was told there was a system problem and that I needed to wait; however, after approximately 4.5–5 hours, there has been no progress and the money still has not been credited to my account.

I request that my payment be reviewed immediately and either credited to my 1win account without further delay, or, if that is not possible, refunded to my bank account.

December 02, 2025 5:28 pm (8 days after complaint)
December 06, 2025 4:26 pm

Hello! The deposit process has been fully completed — the payment was confirmed by the system and transferred to your game balance. The deposit already appears in your transaction history, so the money can be used for playing games or other transactions you have planned.

Similar Complaints

1
Mehmet is completely dissatisfied with the result

1win Deposit of ₺10,000 Not Reflected in My Account After 35 Hours

profile
Mehmet
January 15, 2025 9:56 am
158
1win Deposit of ₺10,000 Not Reflected in My Account After 35 Hours
1
Abdullah is completely dissatisfied with the result

1win Deposit Delay and Poor Customer Support Response

profile
Abdullah
December 08, 2024 7:44 pm
120

1win Deposit Issue: ₺5,000 Not Credited to Account, No Customer Support Response

profile
Hasan
January 10, 2025 12:31 pm
163

I Deposited ₺3,000 to 1win via Bank Transfer but Funds Never Credited

profile
Musa
August 13, 2025 8:08 pm
52
Report a Similar Issue