On October 22, 2025, at 00:14, I requested a withdrawal of ₺4,500 from my 1win account to my Garanti Bank account. However, even after a week, the money has still not been deposited. My account shows the status as “in process,” with no error message. During this time, I contacted customer support multiple times through live chat and Telegram, but each time I only received generic responses like “Please wait, be patient, you’ll get an answer within 1 to 7 days.” All my documents are up to date and verified, yet I keep being delayed with no explanation. Another withdrawal I made on the same day was processed without any issues, but this one has left me victimized. I am tired of waiting and request that my payment be deposited into my account immediately along with a clear and positive explanation.
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On September 30, 2025, at 12:38 a.m., I deposited ₺7,500 into my 1win account and then submitted a withdrawal request for ₺60,100. However, my withdrawal request still shows as “processing.” The amount was already deducted from my balance, but no payment has been made to me. When I contacted 1win c...
On August 17, I submitted a withdrawal request of ₺7000 from 1win to my Garanti Bank account using the bank transfer option. It has now been 5 days, and the money has still not arrived. In the past, I used this exact same method several times, and my payments were processed immediately without any p...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On March 18, 2025, at 15:45, I made a deposit to my 1Win account, but the money has still not appeared in my balance. I’ve waited patiently, but it’s now been far too long without any resolution. Trying to contact customer support is like chasing a ghost. When I finally got through, they first told...
