I had previously deposited and withdrawn funds from 1Win without any issues, so I trusted the platform. But yesterday, I deposited ₺2500, and the money still hasn’t been added to my account. I contacted live support, and they told me it would be reflected within 24 hours—but nothing has changed.
What’s worse, I had already placed a bet (ID: 3000146), and the ticket won. But because the funds were never credited, I couldn’t use my balance properly. Even though I’ve provided the payment receipt, the issue still hasn’t been resolved.
I’ve done everything right on my end. Now it’s your turn, 1Win. I’m asking for immediate action from the relevant department. Either credit the ₺2500 to my account now or refund the full amount. Stop making your users chase answers for problems you created.
I placed a bet on 1win with a 28x odds ticket before depositing money. I added ₺400 to my account an hour before the matches started, but the deposit never showed up in my balance. Then, the bet won! Despite this, the ₺400 I deposited still hasn’t been credited to my account. When I contacted suppo...
I’m extremely frustrated with 1win after depositing a total of ₺24,000 into my account, and not a single lira has been reflected. I made two separate deposits—₺4,000 and ₺20,000. For the ₺4,000 deposit, it’s been 10 days, and for the ₺20,000, 3 full days have passed with no update. I’ve spoken to cu...
On May 19, 2025, I deposited ₺2,000 and an additional ₺130 as a test into my 1win account. It’s now been 3 full days, and the money still hasn’t shown up in my balance. When I reached out to customer service, they told me to wait 24 hours. I did. Still nothing. Then they said the transaction was und...
I deposited ₺5,000 into my 1win account, but the funds never appeared in my game account. It has now been three days, and there’s still no sign of the money. To make matters worse, I’ve tried contacting customer support multiple times, but I can’t get any response or assistance from the team. This ...
I deposited ₺5,000 into my 1win account, but the funds never appeared in my game account. It has now been three days, and there’s still no sign of the money. To make matters worse, I’ve tried contacting customer support multiple times, but I can’t get any response or assistance from the team. This ...
