I requested a cryptocurrency withdrawal from 1win, but the funds have yet to appear in my crypto account after a week. When I called live support, they asked me to send documents to the security department. I complied and sent the required documents, but there has been no response after a month. After I emailed customer service, they promised to get back to me within 14 days. When I contacted them again after 14 days, they extended the timeframe to 30 days. They keep putting off the resolution, which is frustrating. When I deposit money, it appears in my account within 5 minutes. However, 30 days have passed since I requested a withdrawal, and the funds have yet to be processed. They claim the delay is due to a sequential review process, but it appears to be intentional. What's more troubling is that this platform is ostensibly licensed. ID: 43293851.
I submitted a withdrawal request on 1win, and although the site shows it as approved, the money never reached my bank account. I’ve completed withdrawals here before without issue, so this delay is baffling and unacceptable. Every time I check with customer service, they keep assuring me the funds a...
I submitted a withdrawal request on 1win, and although the site shows it as approved, the money never reached my bank account. I’ve completed withdrawals here before without issue, so this delay is baffling and unacceptable. Every time I check with customer service, they keep assuring me the funds a...
I deposited money on 1win and was told it would show in my account within seven days. However, the funds never appeared in one go, and now on the ninth day, there’s still no sign of the money. I’ve also requested a withdrawal, but that hasn’t been processed either. Customer support keeps repeating t...
I deposited money into my 1win account, but the funds never appeared in my balance. It’s now been over a month, and despite numerous attempts to resolve the issue, I still haven’t received my money back. The support team has been completely unhelpful throughout the process. When I first reached out...
It’s been 9 days since I requested a withdrawal from 1win, and I’m still waiting for my money. When the funds didn’t arrive, I contacted customer service and was told there was a system issue and I should wait 48 hours. I waited, but nothing happened. After following up again, I was asked to provid...
