I just put a big chunk of cash, 19,000 TL, into my 1Win account. I still haven't received the money in my account even though I have the payment receipt. I've emailed them the receipt a bunch of times, but they keep saying to chill for 2 weeks. I deposited a lot of money and this delay is just not acceptable. I'm so bummed and annoyed with this whole thing. I will fight for what's mine still, if you're thinking about using this site and playing with a lot of money, you might want to reconsider. It's kind of worrying that they're not giving good customer service and taking forever to process payments. We shouldn't just brush it off.
I’ve never had issues depositing money into my 1win account, but yesterday, my ₺3,500 deposit never arrived. This isn’t a small amount, and despite repeatedly contacting customer service and even providing my payment receipt, all they say is, "We are looking into it," but nothing gets resolved. I h...
I deposited ₺1250 on 1Win, but the amount never appeared in my account. This feels like a complete disregard for customers. If they hold funds from 1,000 users for even a week, they likely profit off the interest, and we are left waiting. Customer support is unhelpful and disrespectful, asking me t...
Around 1:00 AM last night, I made a ₺1,000 deposit, and it hit my account within a minute. I played, I lost, and then I immediately deposited another ₺1,000 using the exact same method. Now, it's been nearly 12 hours, and that second deposit still hasn't appeared in my account! I contacted customer...
I deposited 2900₺ into my 1Win account, but the amount never showed up in my balance. I immediately contacted customer support, but instead of resolving the issue promptly, they asked me to wait a week. After a week of silence, they requested I resend the receipt and wait another week! This lack of...
On July 31, 2025, I deposited ₺10,000 into my 1win account (ID: 87681678) via bank transfer. Even though 15 days have passed, the money has still not been credited to my account. At first, I was asked to provide a video proof of the transfer, which I submitted. Then, I was required to send a bank r...
