1win Didn’t Credit My ₺3,500 Deposit and Keeps Ignoring My Complaint!

Talha
February 27, 7:23 pm
39

I’ve never had issues depositing money into my 1win account, but yesterday, my ₺3,500 deposit never arrived. This isn’t a small amount, and despite repeatedly contacting customer service and even providing my payment receipt, all they say is, "We are looking into it," but nothing gets resolved.

I have proof of my deposit, and I’m happy to share it again if needed. Why is 1win ignoring this issue? They process deposits instantly when everything works, but when a problem arises, they suddenly stop responding.

1win, credit my ₺3,500 or refund it immediately! I won’t just sit back and accept this. Ignoring customers' money is unacceptable!

July 28, 4:36 pm (5 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving your problem. Sincerely, the 1win team.

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