1Win Failed to Deposit My 2900₺ Payment—Customer Support Unresponsive

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Alim
December 16, 2024 2:26 am
154

I deposited 2900₺ into my 1Win account, but the amount never showed up in my balance. I immediately contacted customer support, but instead of resolving the issue promptly, they asked me to wait a week. After a week of silence, they requested I resend the receipt and wait another week!

This lack of accountability is extremely frustrating. How can a platform operate like this without ensuring users’ deposits are secure? It feels like a complete disregard for customers’ trust and money.

I demand an immediate resolution to this issue. My money must be credited to my account without further delays. Companies like this should be held accountable for such unprofessional practices.

July 28, 2025 5:26 pm (7 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving the problem. Sincerely, the 1win team.

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