1win Withdrawal Shows Success but ₹50,000 Not Received in Bank
I made a withdrawal from my 1win account (ID: 312769727) on March 19, 2026, at around 2:25 PM via IMPS for an amount of ₹50,000 to my HDFC bank account. The IMPS transaction status shows “successful,” but the funds have still not been credited to my bank account.
I contacted customer support and was informed that a PMNT was created. However, despite this, the money is still missing and the issue has not been resolved.
At this point, I do not have the funds in my bank account even though the transaction is marked as successful. I request that the missing ₹50,000 be credited to my HDFC bank account immediately, or that this issue be urgently investigated and resolved without any further delay, as this is a significant amount and the situation is causing me serious concern.
Hello! Specialists have received your request and are working on it. Please wait, we will return with an answer as soon as we receive it.
Hello! Your withdrawal is still being processed, and we recognize that waiting can be frustrating. Rest assured, your funds remain secure within the payment system. Transactions in progress cannot be stopped from our side, but we are monitoring them to ensure completion. We kindly ask you to wait until the full processing is finalized. We will make sure to notify you as soon as we have any updates.
Hello! Unfortunately, your withdrawal was declined by the payment system. From our platform’s perspective, your account has no restrictions and is functioning normally. We recommend trying a different payment method or resubmitting the withdrawal request using the same details. You can also use alternative methods registered in your name. If the transaction still fails, please try making the withdrawal a little later.
