1win Did Not Process My UPI Deposit Into My Game Account

I deposited INR 5000 through UPI, but the transaction is still pending. I tried changing the currency and everything else, but nothing worked. Even 1win support team hasn’t been helpful—I provided all the necessary information, yet they closed the chat without resolving anything. I’m really hoping you can help me, as this is taking far too long and I’m genuinely worried about losing all my money. My 1win game ID is 86669***, and I would be extremely grateful if the full amount could be successfully deposited into my game account.