1win Deposit via Airtm and Mercado Pago Not Credited to Balance

I deposited funds to my official 1win account using Mercado Pago Argentina through the Airtm P2P gateway and the money has not been credited to my balance, even though the transaction is shown as completed. I sent exactly 3000 ARS to the assigned cashier, and on the screen the status appears as “Completed” with 20.37 USDC successfully exchanged under transaction ID BBE9MK44C03FB8***. Despite this, my balance on the casino site has not changed and my gaming account is still empty. I made this deposit yesterday, and it has already been more than an hour since completion, yet nothing has been reflected in my account. I have used this same method (Mercado Pago via Airtm P2P) to deposit to this 1win account twice before and the funds were credited normally, which makes this situation even more worrying. I specifically chose this P2P option because it is advertised as fast, but the final credit to my 1win balance is being delayed without any clear explanation. I contacted live chat support, but the only answer I receive is that the finance team is “checking it”, without any concrete solution, timeframe, or accountability. This experience feels very untrustworthy and gives the impression that the system is not as transparent or reliable as it should be. My clear request is that the 20.37 USDC from this transaction be immediately and correctly credited to my official 1win account without any further delay, or that a clear and documented solution be provided without shifting responsibility back to the user.