I am writing to complain about a pending withdrawal from my One Win sportsbook account that has not been credited to me. On January 26, 2025, at around 6:23 PM, I requested a withdrawal of 4,500 KES via M-Pesa to my Kenyan phone number +2547588573**, but to this day, the money has still not been received. I began contacting One Win customer support the following day and have reached out to them multiple times since then. Each time, I am only told to keep waiting and that the withdrawal is still “in progress,” without any clear explanation for the delay or a specific timeframe for resolution. I request that my 4,500 KES withdrawal be processed and credited to my M-Pesa account without any further delay, or that I be given a clear and justified explanation of what happened to this transaction. I also request confirmation that my One Win sportsbook account linked to +2547588573** is secure and that no funds are being unfairly withheld.
On September 19, 2025, I submitted a withdrawal request of KES 42,000 from my 1win account (User ID: 648175**), choosing the Mpesa transfer option to my mobile account 254724***092. Although 5 full days have now passed, the funds have still not been credited to my account, while on their platform th...
I requested a withdrawal of ₺839 from my 1Win account, but the money never arrived. Customer support insists that the payment was processed successfully, yet my account balance has not changed and there is no transaction record showing the funds were deposited. It has now been almost a month since ...
I am writing about a withdrawal problem I am experiencing with my 1win account. I am based in Nigeria, and two days ago I requested a withdrawal of ₦306,500 via bank transfer from my 1win account with ID 341012537. Since then, the withdrawal status has remained pending, and the money has not arrived...
On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*. During this time, I contacted 1win cu...
I requested a ₺4000 withdrawal from 1win on April 3, 2025 at 15:29, and it’s now been 5 days—still nothing in my account. What’s worse is that the sit...
