Amazon Return System Error Blocking My Order Return

I am writing regarding my Amazon order with the number 206-9837160-7127562. Today I have been trying to return an item from this order for about an hour and a half, but the system keeps sending me in circles, and in the end, I am simply not allowed to complete the return. Each time I attempt to initiate the return through my orders, the process does not move forward properly, and I cannot finalize the return request. I have not been able to get any help from customer service yet, because I have not contacted them; I first wanted to resolve it through the website, but the system keeps blocking me despite spending about an hour and a half trying. I request that Amazon manually allow the return for this item in order 206-9837160-7127562 and provide me with the necessary return authorization and label so that I can send the product back without any further loss of time. In addition, I specifically ask to be contacted by a human support agent, either by phone or chat, to resolve this issue directly instead of being directed only to automated systems.