I am writing to report a serious issue with my 1win account (ID: 345003288) regarding a canceled withdrawal. Last night, I requested a withdrawal of RM1,900, but the request was canceled and I did not receive my money. No explanation was provided for the cancellation, and the funds have still not been paid out to me. Since this happened, I have tried to contact your customer service team, but they have not responded to my messages. In addition, the verification code required for account access and transactions is not being sent to me, which prevents me from properly managing my account or resolving this issue on my own. I request that 1win urgently contact me, ensure that the verification code is delivered correctly, and either process my RM1,900 withdrawal or clearly explain the situation and return my money without any further delay.
On October 12, 2025, I requested a rs 14000 withdrawal from my 1win account to my İş Bankası account. My user ID is 330431***. Even though the withdrawal request shows as successful on the site, the money has still not been deposited into my bank account. When I contacted 1win customer support, I wa...
Three days ago, I requested a ₺1,000 withdrawal from my 1win account, but the transaction is still pending and has not been processed. This delay is extremely frustrating, as I urgently need this money today. There is no clear explanation for why the withdrawal is taking so long, and I have receive...
I have never had any issues with 1win before, but today, I experienced a serious problem. My withdrawal request was approved and marked as transferred, yet the money never arrived in my account. I have checked multiple times, and there is no sign of the funds. I am reaching out to the 1win support ...
My 1win ID is 321359***, and I haven’t received my withdrawal in my bank account. On November 4 at 8:06 a.m., one of my withdrawals got stuck. I made four withdrawal requests of ₹50,000 each, but only three were successfully credited. I’ve already submitted three tickets about this issue, but I have...
Three days ago, I submitted a ₺2,000 withdrawal request on 1win using the Mastercard method through my Paycell account. Despite the transaction being confirmed in the system, the money has not been transferred to my bank account. The withdrawal request is still pending with no progress. I contacted...
