1win Account Blocked After Verification

I am a user from Nigeria on the 1win casino platform and recently requested a withdrawal of 80,000 from my account. After placing this withdrawal request yesterday, I was asked to complete verification. I submitted the requested verification, but my verification was declined and my account was blocked immediately afterward. This situation is very upsetting, because my balance of 80,000 is now inaccessible and I cannot use or withdraw my own funds. My account reference on your platform is 348398*** and my deposits were made via e‑wallet. I request that my account be reviewed urgently, that the block on my account be removed, and that my 80,000 withdrawal be processed and paid to me without further delay. I expect a clear explanation of why my verification was declined and my account was blocked after I requested a withdrawal.
Hello! A verification procedure has been set up for your account. This is a standard security measure that is required to verify your identity and protect your funds. To pass the verification, you need to contact our security department directly via the official email. Thank you for your cooperation!

I have contacted you via email. Please reply to me—I will do anything to get my account back.


