There robbing us in the USA.

I have been shopping on Temu for a while and I feel completely scammed and taken advantage of. On almost every order, the prices shown while I am shopping are much lower than what I am finally charged at checkout, and Temu repeatedly refuses to correct this or refund my money properly.

For example, I recently bought around 10 outfits that were shown as costing between about $6.98 and $8.98 each, but when I checked out, I was charged around $13.98, $14 and even $16 per item. A dress that was shown at $5.68 was charged at a much higher price. This kind of difference has happened on multiple orders. In total, I estimate that I have lost at least $300 because of these price changes and extra charges.

Temu also adds items I did not order, sends the same item multiple times and charges my card each time, while only allowing one free return. On top of the price issues, the quality of the products I receive is nothing like what is shown in the pictures and descriptions. Clothes that look like normal outfits on the site turn out to be very thin, cheap pajama‑type items in reality, and the overall value of the items I received is nowhere near what I paid.

Temu also promises free gifts and account credits if you spend a certain amount, but when I actually check out, I either do not receive the gifts at all or the credits are not applied as promised. I feel that these practices are misleading and abusive, and I am extremely disappointed that this continues despite my attempts to give Temu a chance to fix it.

I am requesting that Temu review my account and all of my orders, correct all the price differences between what was shown and what I was charged, and refund the overcharged amounts. I also want a fair refund for the poor‑quality and misrepresented items that were nothing like what was advertised. I estimate that I am owed at least $300 in total, and I want this amount refunded back to my original payment methods rather than as store credit.