For the past three days, every time I log into Zynga Poker on my Android device, I’m constantly bombarded with in-app purchase prompts. On September 20, 2025, due to the excessive frequency of these notifications, I accidentally made a mobile payment of ₺1,500 — and as a result, over 400 billion chips were added to my account. I didn’t receive any invoice or confirmation message for this transaction.
In addition, I’ve been facing serious unfairness in tournaments. For instance, in one event where I completed a 1t cycle and was ranked first, another player suddenly jumped ahead on the last day with a 2t cycle. When I checked their profile, I noticed that they behaved like a bot and had around 1.1 billion chips. This kind of unfair competition completely ruins the motivation to play and undermines the integrity of the game.
I’m not requesting a refund, but I do ask for compensation by increasing my chip balance. I also request that Zynga investigate the issue of unfair play and bot activity in the tournaments.
Hello, Zynga 101 Plus team, I have been an active and paying user of your app for a long time. However, on November 19, 2024, at approximately 2:45 AM, my account was suddenly banned without explanation, with a claim of "cheating." This accusation is baseless and makes no sense—why would I jeopardi...
On October 8, 2025, I purchased ₺1,288 worth of chips through the Zynga Poker app on my iPhone using my Akbank card ending in 7361. However, after completing the transaction, no chips were credited to my account. I have proof in my bank statement showing that the payment was successfully withdrawn. ...
On February 11, 2025, two unauthorized transactions of ₺794.99 each were charged to my account for PUBG Mobile purchases—without my consent. What’s even more concerning is that mobile payments were disabled on my account, yet I suddenly received a message saying they had been re-enabled without my a...
On August 14, 2025, I discovered that multiple unauthorized purchases had been made in PUBG Mobile through my Türk Telekom mobile line, totaling ₺2,660. These transactions were carried out without my knowledge or consent. I later learned that my phone had likely been infected with malware, which aut...
First of all, hello. Since May 17, I’ve noticed unauthorized charges of ₺50 being withdrawn from my account multiple times—₺50, ₺50, ₺50—under the name of a service I’ve never heard of and never subscribed to. These payments are clearly linked to Zynga, even though I never gave permission for any re...
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