On October 8, 2025, I purchased ₺1,288 worth of chips through the Zynga Poker app on my iPhone using my Akbank card ending in 7361. However, after completing the transaction, no chips were credited to my account. I have proof in my bank statement showing that the payment was successfully withdrawn.
I contacted Zynga Poker’s customer support to report the issue, but I haven’t received any response. I also couldn’t find a phone number to reach their support team directly. This is the first time I’ve experienced such an issue, and I feel completely let down.
I’m requesting that the purchased chips be credited to my account immediately or that the payment be refunded. I urgently ask Zynga Poker to resolve this problem as soon as possible.
Hello, I spent ₺859 to purchase 125 million chips in Zynga Okey 101 Plus, but the chips have not been credited to my account despite the significant amount spent. I have already submitted a request through Google Play, but I have not received any response. I need urgent assistance to resolve this is...
I made a payment through my account expecting to receive chips in one of Zynga’s games, but the chips were never loaded—even though the money was clearly withdrawn. I’ve attached a screenshot as proof of the transaction, yet I still haven’t received what I paid for. This has never happened to me be...
I encountered a significant problem with Zynga while attempting a CIP transfer on Çanak Okey. Even after meticulously following all the steps and submitting multiple complaints via the app as directed, there has been no action taken to address the issue. I have contacted support several times throug...
Hello, Zynga 101 Plus team, I have been an active and paying user of your app for a long time. However, on November 19, 2024, at approximately 2:45 AM, my account was suddenly banned without explanation, with a claim of "cheating." This accusation is baseless and makes no sense—why would I jeopardi...
On October 20, 2025, I made a bank transfer payment of ₺890 through Dretepin for the Mobile Legends: Bang Bang game. However, after completing the transaction, the payment was never credited to my account. I reached out to live support regarding this issue, but I have not received any response or as...
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