I Face Missing Chips After Zynga Poker Purchase, Payment Charged but Nothing Received

profile
Önder
October 08, 2025 10:07 pm
33

On October 8, 2025, I purchased ₺1,288 worth of chips through the Zynga Poker app on my iPhone using my Akbank card ending in 7361. However, after completing the transaction, no chips were credited to my account. I have proof in my bank statement showing that the payment was successfully withdrawn.

I contacted Zynga Poker’s customer support to report the issue, but I haven’t received any response. I also couldn’t find a phone number to reach their support team directly. This is the first time I’ve experienced such an issue, and I feel completely let down.

I’m requesting that the purchased chips be credited to my account immediately or that the payment be refunded. I urgently ask Zynga Poker to resolve this problem as soon as possible.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Purchased 125 Million Chips in Zynga Okey 101 Plus But Chips Not Delivered

profile
Yusuf
August 04, 2024 9:27 am
20

Zynga Took My Payment but Didn’t Load Chips Into My Account

profile
Ebru
May 24, 2025 4:07 am
37

Zynga Took My Money During Okey CIP Transfer and Did Not Resolve It

profile
Taner
November 27, 2024 2:52 pm
42

Zynga 101 Plus Banned My Account Without Justification

profile
Ahmet
November 19, 2024 3:28 am
42
Report a Similar Issue