I scheduled a tour for a rental property through Zillow, but the landlord never showed up. What should I do if a landlord is unresponsive?

If an owner doesn't show up for a tour, the first thing you should do is call them. It doesn't matter if you call, email, or use a messaging app; just be polite and ask about the missed meeting. Say again that you're interested in the home. If they don't answer, try again a few times to make sure you've tried everything to get in touch with them.

Next, give your own message one more look. Check your messages to make sure you gave the right contact information and that the details of the appointment were sent properly. It's also possible that the owner forgot about the meeting or had a problem with his schedule.

If the owner doesn't respond, you might want to contact Zillow's customer service. They might be able to help you or take the problem to the next level on your behalf. Prepare to share all the important information, such as information about the property, the planned tour, and a record of your conversations with the owner.

Finally, if the problem is still not fixed, it might be time to move on. You could look at other rental listings that meet your needs, or you could hire a real estate agent to help you. It can be annoying when landlords don't respond, but being patient and persistent will help you find a good place to live.

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