I returned the item I purchased online from Zara on the 19th of last month, but even though 14 days have passed, I still haven’t received my refund. My order number is 151756933.
No refund has been reflected in my bank account; I am waiting for the $37 refund to be returned to my Ziraat Bank card. So far, I have received neither a notification nor any payment.
I request that my return be reviewed immediately, that the $37 refund be deposited back to my Ziraat card as soon as possible, and that I be clearly informed about the status of the process.
I used my debit card to make an order with Zara, order number 53298299638. I canceled the order within minutes, and it has now been 14 days. I've been communicating with Zara via WhatsApp, and they claim that the payment was processed on their end, but I have yet to receive a refund. There is no pro...
On January 22, 2024, I purchased a product from Zara’s online store and returned it within the allowed return period by handing it over to the courier company. My order number is 470095488. However, despite the long time that has passed, the refund of approximately $70 has not been credited to my ac...
Regarding my online Zara order number 53970537011, I purchased four items, including the skort with reference number 1473/223 in size M, which was in the same package as the others. Without opening the package, I returned all the items by shipping them back on November 18. Although the refunds for t...
On November 22, my return package (ID: 514974903) was delivered to Zara. The package contained five items, and refunds for four were processed immediately. However, one item is still not refunded. I’ve contacted customer service four to five times, but I keep getting vague responses like “it’s under...
I placed an order on Zara, which was delivered on January 25. I returned it just two days later, on January 27. However, my refund has still not been processed. When I contacted customer service, they confirmed that the return reached their warehouse, but that was weeks ago! There is no valid reason...
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