On Sunday, July 7th, I purchased and used a 30 SPF face and sun protection cream for sunbathing. When I got home that evening, I realized the product was manufactured a year ago. Normally, the expiration date should be 2026/2027, but it says 2025, meaning it was stored in a warehouse for a year because it couldn't be sold. A product stored for a year has reduced protection effectiveness.
I called the central office and the store, but everyone kept passing the responsibility to someone else, so I decided to let it go. Yesterday, I went out in the sun for the second time, and despite using it hourly, strange brown spots appeared on my face. These spots won't fade for at least two years, and my face is ruined thanks to this product.
I've been using this product for years and never had such a problem before. I definitely want to return the product to the nearest Yves Rocher store. I'm disgusted by this situation. From now on, I will regularly check expiration dates with all the lost trust I have in you. Take back the product and refund my money.
I purchased a foundation from Yves Rocher, trusting the brand’s reputation for quality and skin-friendly products. Unfortunately, the experience turned out to be a complete disappointment. Shortly after applying it, my skin began to show signs of irritation, including breakouts, redness, and flaky p...
I purchased a sunscreen from Yves Rocher after clearly telling the store staff that I have oily skin and needed products suited for my skin type. Based on their recommendation, I also bought a face wash, toner, perfume, and several other items. Until now, I had never experienced any problems with Yv...
I used Yves Rocher Elixir Botanique anti-spot sunscreen, which I had purchased from the store around May–June. I applied the sunscreen multiple times as recommended—before going into the sea, after coming out, and again at one-hour intervals—and I also kept my face in the shade at all times. Despite...
On May 19, 2025, I purchased Yves Rocher’s Revitalizing Antioxidant Prebiotic Face Wash for normal to dry skin from one of your stores, along with a few other products. Since I have sensitive skin, I asked for a tester first. The store associate told me there was no tester available, but assured me ...
I bought some sun protection at the Yves Rocher store in Osmaniye. After only two days of using it, my face was already getting pimples and getting very red. I told the salesperson that I had sensitive skin, but I still did what they said and bought not just one but three bottles of the product. Now...
Comments