I ordered a $29 pet collar from abroad, and it’s been stuck in “out for delivery” status for a week! Yet, no one has attempted to deliver it, no calls, no messages, nothing. It’s as if my package has disappeared.
I have been home the entire time, so there’s no excuse for a missed delivery. YunExpress hasn’t contacted me, and when I try to reach them, there is no customer service number anywhere. How is this acceptable?
My tracking number is YT2435921272083619. YunExpress, I need my package delivered immediately, or I expect a full refund. Stop keeping customers in the dark and resolve this issue now!
YunExpress says my package couldn’t be delivered, but no one ever came to my address! I was home the entire time, yet they falsely claim they couldn’t find me. On top of that, no one contacted me—no call, no message, nothing. To make matters worse, I have no way to reach YunExpress for an update. T...
I placed an order 2.5 weeks ago, and it still hasn’t arrived. When I check the YunExpress tracking, it shows that the package hasn’t even been shipped yet! This is beyond frustrating. I reached out to the seller, and all they said was, “We already handed it over to the courier.” But if that’s true,...
My order, a dog bed, was shipped via YunExpress (Tracking: YT250*66001549), but it was never delivered—yet the tracking status falsely says “delivered.” I have received nothing, and no one has responded to my emails. Your website even has a “Contact Us” section, yet after multiple messages, I still...
It has been over a month, and my package (Tracking Number: YT2432321272404447) still hasn’t been delivered! The tracking status keeps saying it was “out for delivery” but then gets updated as “undelivered.” I double-checked my address, and there are no mistakes—so why hasn’t my package arrived? If ...
YunExpress sent my package to the wrong address, and now I have no way to recover it! I reached out for help, but all I’m told is to contact the shipping company—which is impossible because YunExpress has no reachable customer service. I have tried multiple times to get in touch, but there is no re...
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