My Yotta Games Account Has Been Suspended Without Reason

My Yotta Games account with the number 67535066304 has been handed an indefinite ban, despite me never using any cheats. The only issue was that my account was being accessed by someone else. After consulting with the GM, I managed to reclaim it, but the culprits continued unauthorized access. Seeking a temporary ban from the GM, they inexplicably issued a permanent ban. Now, I'm writing to have the ban lifted. I've invested a significant amount in this game, and I've dedicated two years to it. I simply want my account reinstated.