I placed an order via Yemeksepeti from Beyoğlu Profiterol yesterday at around 17:41 and a wrong order was delivered to me. For this order, I paid a total of ₺527. After realizing that the order was wrong, I contacted support and also shared photos as evidence. However, during the call I was treated disrespectfully, the call was abruptly ended, and my request was rejected despite the clear mistake and the photos I provided. I request a full refund of the ₺527 I paid and I also expect the staff who behaved disrespectfully and closed the call in such a manner to be warned so that similar situations do not happen again.
I placed an order with Yemeksepeti, but unfortunately, the delivery was missing some items. I paid ₺140 for the item, but I only received a refund of ₺112. When I reached out to support to inquire about my incomplete refund, I received unclear and unhelpful replies that failed to tackle the real pro...
I placed an order on Yemeksepeti at 22:47. After waiting for an hour, I attempted multiple times to inquire about the status of my order by contacting the Help Center. Unfortunately, the support I received was unhelpful and lacked any meaningful resolution. Despite being repeatedly informed that the...
On May 4, 2025, I ordered food through Yemeksepeti and paid ₺1200. However, the order that arrived wasn’t mine, and instead of the 6 portions I requested, only 2 were delivered. I immediately contacted the support center. They told me there would only be a refund. I also spoke with the branch, but t...
On October 10, 2025, at 12:39 PM, I placed an order through Yemeksepeti from Burger King to my address in Üsküdar, İcadiye Mahallesi. My order was completely wrong — the delivered meal had nothing to do with the menu I selected. None of the items matched what I had ordered. I reported the issue to a...
I am an expat living in Türkiye, and I placed an order from Yemeksepeti Market on 13 December at around 11:44, with the order number #tfw-phzp. When the delivery arrived, more than five items that I had paid for were missing from the order, with a total value of 1,118 TL. After noticing the missing ...
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