On May 4, 2025, I ordered food through Yemeksepeti and paid ₺1200. However, the order that arrived wasn’t mine, and instead of the 6 portions I requested, only 2 were delivered. I immediately contacted the support center. They told me there would only be a refund. I also spoke with the branch, but the product never arrived anyway. I even sent screenshots of the incorrect delivery to make things clearer. Despite the time that has passed, I still haven’t received a refund. The order status still says, “your request is being reviewed and a refund will be issued.” In the end, I ended up paying for food I never ate.
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
I made a food order on 01.07.2025 via Yemeksepeti. My initial two attempts didn't succeed, and I received error messages, leading me to believe that the orders hadn't been processed. After trying twice, I finally got my order confirmed on the third try. However, I later found out that payments were ...
On October 9, 2025, at 16:16, I placed an order through Yemeksepeti. I carefully entered my delivery address and all necessary details while placing the order. However, the courier could not find my address, and the order was never delivered to me. Despite this, the system marked the order as “deliv...
On 19.08.2025, I placed an order of around ₺300 from Köfteci Yusuf through Yemeksepeti, and the order was canceled by the restaurant. I had paid with my bank card, yet despite the cancellation, no refund was issued to me. I contacted Yemeksepeti customer service and submitted requests, but each one ...
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels li...
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