Without my knowledge or permission, Yapi Kredi Bank took 700 TL out of my checking account and put it back in with the notation "spt yket 50****21," which means that the money was used to pay a utility bill. When I called customer service, they told me they couldn't help me and gave me a vague reason why. Customers' personal information and bank accounts are entrusted to a corporate structure that is not clear or flexible. This is a sad thing to see. I want an investigation into the unauthorized withdrawal from my account to start right away. I also want a full refund, an explanation that makes sense, and an apology for the whole thing.
Yapi Kredi Bank recently withdrew 1200 TL from my account without prior notice or explanation. This unauthorized deduction has perplexed me and made me concerned about the safety of my funds. I am completely unaware of the nature of this transaction or the person or entity responsible for it. My imm...
Yapi Kredi Bank took money out of my account without my permission and called it an "automatic principal collection." When I called customer service to ask a question, the representative who took my call was unable to answer my question and instead connected me to another department before ending ou...
Hello! I recently discovered that approximately ₺700 was taken from my account labeled "epos iyizco" without any warning or permission. I’m truly perplexed by how something like this could occur. I never authorized any transaction, but the money has disappeared, and I’m completely in the dark about ...
Yapi Kredi made several unauthorized withdrawals from my credit card, amounting to a total of 12,500 TL, and occurring on separate dates. After I called the bank, a request for an objection was made, but there was no follow-up or indication of concern from the bank's end. My credit card appears to h...
On 2 December, I deposited 10,000 TL at the Yapı Kredi branch ATM located at İkitelli OSB, Atatürk Blv. No: 50D, 34490 Başakşehir/İstanbul, using my own Yapı Kredi card. During the transaction, the money became stuck in the ATM. Although 10,000 TL appeared as the amount I intended to deposit in the ...
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