1
Serkan is completely dissatisfied with the result

Yapi Kredi Bank Charged Me Unauthorized Fees for My Credit Card

September 18, 2023 2:10 pm
68

I was charged a membership fee of 456.50 TL on my Yapi Kredi World Platinum credit card with the ending digits 8719 on September 15, 2023, as indicated in my statement. I request the cancellation of this fee, which is against the provisions of the law mentioned below and should be canceled without any additional conditions. "Consumer Law May 28, 2014 Article 31, Paragraph 3: Card-issuing institutions must offer consumers a credit card type that does not charge an annual membership fee or similar fees. Due to your bank's annual membership fee being unjustifiable for any service, according to Article 6 of Law No. 4077 on Consumer Protection, as amended by Law No. 4822, and as it is included in the standard contract, it is an unfair clause, as its content cannot be influenced or negotiated because it is pre-prepared." "According to the final decision in the case 2011/4736 basis 2011/11579, the annual card fee dues, including the retroactively deducted card dues according to bk. 125th Article and HGK 2010/1-93-88, will also be refunded. I request the cancellation and refund of the fee of 456.50 TL charged this year."

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