Wooden Star Withdrawal Shows Success but Not Received on PhonePe

I am writing regarding a problem I experienced with the Wooden Star game application that I downloaded from Google Play in India. On 07/09/2026, I requested a withdrawal of 30,000 from my game balance to my PhonePe account. In the application’s history section, this transaction dated 06/09/2026 appears as “Success”, but the money has never reached my PhonePe account. Despite the transaction being shown as completed in the app, there is no trace of this amount in my PhonePe balance or transaction records. This situation creates a serious lack of trust, as the game indicates that the payment was successful while in reality I have not received any funds. I kindly request that the Wooden Star team urgently investigate this issue and refund the 30,000 amount that has not reached me, or ensure that it is properly sent to my PhonePe account without further delay. I expect a clear explanation about this failed withdrawal and a quick resolution of my grievance.