Face Waddange Star Game Withdrawal Pending, Balance Not Paid to Bhotim Wallet

I have an account on the Face Waddange Star Game platform registered in the name of Shreebhagawan K***. I had a balance of approximately 4,000 in my account and on 22/06/2026 I requested a withdrawal to my mobile wallet Bhotim. Although the money is still shown in my game account balance, the platform has not transferred this amount to my mobile wallet. My 7 days have already passed, but the withdrawal has still not been completed and I have not received my money. This was my first withdrawal attempt on this platform, and the fact that the balance is visible but not paid to me makes me feel unsafe. I request that my full balance of 4,000 be paid immediately to my Bhotim mobile wallet as requested in my withdrawal, and that this issue be resolved without any further delay.