Wolt won't deliver my order, how can I contact support?

First check the order status in the app to see whether it has been delayed, cancelled, or rejected by the restaurant or courier.

For immediate assistance, open the Wolt app, go to your profile or order details, and use the Get Help or live chat option, which is the fastest support channel for active orders.

If you cannot reach support through the app, email [email protected] with your order number, registered phone number or email, screenshots, and a description of the issue.

If your order cannot be fulfilled, ask for confirmation of the cancellation and any applicable refund or Wolt credits, depending on the outcome of the support review.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.