Wise Delayed My Transfer for 6 Days Despite Promising 2 Days
I made transfer order with Wise on January 10, 2025, thinking it would be done in the two days they promised in their app. It's been six days now, and my transfer still isn't done. I'm really frustrated and disappointed by how unclear and quiet everything has been about the delay. Whenever I reach out to their support, I get unclear answers that seem more like they're just putting me off instead of really helping with my issue. This situation has really been a hassle for me, and I just don't feel like I can rely on their service anymore. I really hope Wise acts quickly to fix this problem and gets better at managing delays going forward.
They do not respond to my emails. They have not sent my money. I will not wait any longer. Is this a real company? Is this ethical? I'm fed up!
I canceled the transfer and sent instructions to forward it to another platform. Still no response to my emails.
Previously, because they kept stalling me, I sent my money to one of the Turkey-supported online banking applications, and they transferred my money in an hour. Now they are saying it could take 8 hours or 24 hours. They are literally mocking me; I'm fed up with this platform.
I cancelled my transfer and i crrated new transfer to online bank platform. I sent my money online bank platform before. My money came within 1 hour but now they said it may takes 8 hours to 24 hours. Is it joke? I'm exhausted from these situations. They haven't got work ethic.
Still no progress. They did not send receipt and of course moy money still hasn't reach me. I will add yesterday's e-mail below;
