I made the decision to close my Wise account in Turkey and opened a new one in the United States using the same email. I had previously made two transfers without any issues. However, this time, I received a transfer from a local bank in America to my Wise account, but immediately after the funds were received, my account was closed. Whenever I reach out via email, they keep providing me with a link that simply redirects to the login page. It has been 3-4 days of receiving the same unhelpful response. I demand a refund of my $3520 that they are holding. If the situation persists for another 1-2 days without a resolution, I will escalate the matter and file a complaint with the attorneys involved. It's time for Wise to take responsibility for their actions and provide a satisfactory solution.
I attempted to make two separate transfers through Wise—₺4,750 on Friday and ₺4,000 on Sunday—and neither of them reached the recipient. These were important commercial payments, and this failure has severely impacted my business operations. What’s worse is that I’ve received no response to my emai...
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
On December 27, I transferred 49,000₺ from my İş Bankası account in Turkey to my Wise account. Despite the funds reaching Wise, they were not credited to my account for over 10 days. After multiple failed attempts to resolve the issue through messages (at least five times), I provided all required d...
Where is our money, Wise? On April 25, 2025, we initiated two international transfers from our foreign account to our account in Turkey. Due to an error on our part, the funds didn’t arrive. As soon as we noticed the issue, we contacted Wise. They told us to update our account details and promised t...
Hello, I live in Hungary and attempted to send ₺3,000 from my Wise account about 4 days ago. Including ₺100 in fees, the transaction should have gone through smoothly—but Wise blocked the transfer and suddenly froze my entire account. Afterward, I was asked to submit additional verification, includ...
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