Hello, I am a WhiteBIT user and have never encountered any issues until recently. For the past 20 days, my funds have been frozen without explanation. I have provided all the necessary information, including a video verification, as requested. Despite this, I only receive vague responses such as "Please wait, your funds are secure." This delay has become unbearable.
I am unable to withdraw my own money, which I initially transferred from my Garanti Bankası account. The withdrawal button is inaccessible, and no transactions can be processed. Customer support claims that the issue is with the review department, but they cannot provide any updates.
The value of Bitcoin has increased by 40%, and I am suffering financial losses due to the delay. I demand an immediate resolution, allowing me to withdraw my funds without further delay. WhiteBIT must address this issue promptly.
I am a Whitebit TR user and have never experienced any issues until now. For the past 11 days, my funds have been blocked, and I cannot make any withdrawals. Despite providing all necessary information, including a video verification, I am repeatedly told to "wait as my funds are secure." This excus...
I am unable to withdraw my funds from WhiteBIT despite having no violations, complaints, or issues on my account. My investment section remains open, but my withdrawal function is completely blocked for no apparent reason. This is unacceptable from a cryptocurrency exchange. Why is my money being r...
I’ve been using WhiteBIT for a long time, and until now, all my transfers were smooth and problem-free. But during my latest transaction, they suddenly froze ₺20,000 of my funds and demanded documents like a salary slip or proof of income. I haven’t been formally employed in a while—I support myself...
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