For the past five days, I have been unable to complete the setup of WhatsApp on my Samsung S23+ after updating the app. When I reach the profile step, the screen only shows “Connecting” and the installation never finishes. I have already tried reinstalling the app, restarting my phone, and using both Wi-Fi and mobile data connections, but none of these attempts solved the problem. I contacted WhatsApp customer service, but only received an automated response that did not help. All other apps on my phone work without any connection issues, and my Samsung and Google accounts function normally. I also do not use two-step verification or any additional security settings on WhatsApp. I request technical support and a proper solution from Samsung to fix this setup problem so I can use WhatsApp again on my device.
On my Samsung S25 FE, for the past day I have been unable to log into WhatsApp. The app is permanently stuck on the “Connecting” screen and I cannot access my account. I’m not seeing any error messages—just that screen. Other apps work fine and I have no general internet connectivity issues. To try...
I recently purchased a Xiaomi Redmi Note 14 and have been trying to set up WhatsApp on my new phone, but for the past day I keep receiving the error “waiting for device during setup.” I have already tried all the basic troubleshooting steps, including uninstalling and reinstalling the app, restartin...
I activated two-step verification on my WhatsApp account for extra security, but now I’m completely locked out. I had to reset my phone recently, and ever since then, I’ve been unable to receive the verification code via SMS. I also tried recovering my account using the email option, but no code is ...
I can't access my WhatsApp account, as it keeps prompting me to download the official app, even though I’ve already installed, reinstalled, updated to the latest version, and tried on another device. I’ve restarted my phone multiple times, but nothing works. This issue needs an urgent resolution. W...
I am unable to set up my WhatsApp account, even though the phone number and device are mine. When I try to log in, I don’t receive the SMS verification code required to complete the setup. Instead, I encounter a persistent "Contact Us" error message. This situation is incredibly frustrating, as it ...
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