Western Union Withdrawal "Incorrect Country of Birth" Error

I'm experiencing difficulties with withdrawing funds from Western Union! Over the past few weeks, I've been encountering an issue while attempting to access my funds. An error message consistently pops up, stating that my country of birth is incorrect. I'm confident that I've entered the accurate information, since it doesn't prompt me to provide my country of birth when I input my details. I really need to get this money as soon as possible, so I would greatly appreciate your assistance in resolving this matter!